Shiawassee RESD is a regional education service district in Michigan that supports 9 school districts and provides service contracts for local tech support, plus services county courts, the Sheriff’s department, and 911 to maintain the fiber network between them. Jackie Carstons, Director of Technology, and Todd Mein, Manager of Technical Support Services, speak about their transition from a competitor to Netsweeper’s single web filtering solution, and how their experience with us has been so far