Support


Premier Support, Personalized Service

Get Fast, Friendly Assistance from a Knowledgeable Global Team

Famously easy to deploy and manage, our web and content filtering solutions help our customers minimize administrative headaches. For those times you need some help, our experts respond swiftly, ensuring installations are smooth, solutions are up-and-running perfectly, and issues are resolved quickly.

After supporting worldwide deployments successfully for over two decades, we know our business (and yours). Plus, our global customer base provides valuable threat intelligence and insights, helping us offer reliable, practical support.

Customer Knowledge Portal

Discover easy-to-read product documentation and updates, troubleshooting, tips and tricks, and much more all in one place.

Contact Support

Canada/US9 AM to 5 PM EST+1 (519) 772-0889
Canada/US Sales9 AM to 5 PM EST+1 (866) 395-7131 (Toll Free)
Canada/US Support9 AM to 5 PM EST+1 (866) 378-9312 (Toll Free)
UK10 AM to 5 PM GMT+44 (800) 046-5808 (Toll Free)
Australia10 AM to 5 PM AST+61 (38) 594-2274 (Toll)
Bangkok10 AM to 5 PM THA+66 (2) 0261638 (Toll)

Ready to See Our Web Filtering Solution in Action?

Schedule a demo or request more information today.

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